Fire
Vehicle fire, hub fire, or fire at a delivery location.
Call First
911
What To Do
Evacuate immediately
If the vehicle is on fire: pull over, turn off the engine, and GET OUT immediately. If at the hub: evacuate the building using the nearest exit. Do not use elevators.
Call 911
Call 911 immediately. Provide your exact location and describe the fire (vehicle fire, building fire, size, any people at risk).
Move to a safe distance
Move at least 100 feet away from the fire. Vehicle fires can cause fuel tank explosions. Gather at the designated assembly point if at the hub.
Account for all personnel
If at the hub, managers should account for all employees at the assembly point. Report anyone missing to the fire department immediately.
Do NOT attempt to fight a large fire
Only use a fire extinguisher on a small, contained fire if you have been trained and can do so safely. If the fire is spreading or you are not confident, evacuate and wait for the fire department.
Contact your supervisor
Notify your Operations Manager immediately. If the fire is at the hub, Senior Management must be informed right away.
Do NOT re-enter the building or vehicle
Do not go back for personal items, packages, or equipment. Wait until the fire department gives the all-clear before re-entering.
✅ DO
- •Evacuate immediately — don't hesitate
- •Call 911
- •Stay low if there is smoke
- •Feel doors before opening — if hot, use another exit
- •Account for all employees at the assembly point
- •Move at least 100 feet from the fire
❌ DON'T
- •Attempt to fight a fire that is beyond a small, contained stage
- •Re-enter a burning building or vehicle
- •Use elevators during a fire
- •Open windows or doors if they feel hot
- •Go back for personal belongings
- •Block fire department access
Key Contacts
Fire extinguishers are located in every company vehicle and at designated locations throughout the hub. Know where they are before you need them. All fires — even small ones that were extinguished — must be reported to your supervisor.