Workplace Injury
Employee injured at the hub, on route, or at a delivery location.
Call First
911 (serious injury)
What To Do
Ensure safety first
Make sure the injured person and others are not in further danger. If the scene is unsafe (moving equipment, traffic, falling objects), move to safety before providing aid.
Call 911 for serious injuries
Call 911 immediately for any injury involving loss of consciousness, heavy bleeding, broken bones, difficulty breathing, head/neck/back injury, or chest pain. Do not attempt to move a person with a potential spinal injury.
Provide basic first aid if trained
Apply direct pressure to bleeding wounds. Keep the person still and comfortable. Do not give food or water. Cover with a blanket to prevent shock if needed.
Contact your supervisor immediately
Notify your Operations Manager as soon as the scene is safe. Report what happened, the nature of the injury, and whether 911 was called.
Do NOT move the injured person unnecessarily
Unless there is an immediate life threat (fire, traffic), do not move the person. Wait for medical professionals.
Document the incident
As soon as possible, write down exactly what happened: time, location, what the employee was doing, how the injury occurred, and any witnesses. Take photos of the scene if appropriate.
File a Workers' Compensation report
All workplace injuries must be reported within 24 hours. Sedgwick is the third-party administrator for Ohio BWC claims. Your supervisor or Senior Management will initiate the claim.
Preserve the scene
Do not clean up or alter the area where the injury occurred until management has reviewed it. This helps with the incident investigation.
✅ DO
- •Call 911 for any serious injury
- •Provide basic first aid if trained
- •Report the injury to your supervisor immediately
- •Document everything — time, location, witnesses
- •File the workers' comp claim within 24 hours
- •Cooperate with the investigation
❌ DON'T
- •Move an injured person with a potential spinal injury
- •Delay reporting — all injuries must be reported
- •Clean up or alter the scene before investigation
- •Discourage an employee from seeking medical treatment
- •Discuss fault or blame at the scene
Key Contacts
Per the employee handbook (Section 8), all injuries must be reported within 24 hours. An employee who has been off work due to a workplace injury must provide a full medical release before returning to duty. Post-incident drug testing may be required.